Help Desk Knowledge Base Software

Share knowledge with your team and customers. Build a high-performing knowledge
base and improve your customer support.

Write the docs, set your domain and hit PUBLISH

Once your content is ready, all you do is hit publish. We make it easy to setup branded docs on your domain — with all the bells and whistles.

No more fiddling with markdown, git workflows, CI/CD pipelines, and servers for user-friendly and great-looking docs!

See 300+ live docs powered by Archbee

Selling to developers? Probably not the way you think.

Developers don't "jump" on demos or sales calls. Let them educate themselves on product and they'll sell the product for you internally.

We provide you with the tools to onboard and activate them in your product with no human interaction.

Our incredibly featured editor will make it easy to create the content

Block-based speedy editor with over 30+ custom blocks and 25 embeds and integrations available.
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Not only that, but it's incredibly easy for your entire team to collaborate on creating the content.

The benefits of using our help desk knowledge base software

Increase team performance

Become remote friendly

Improve onboarding time

Reduce support response time

Improve team collaboration

Reduce knowledge churn

Scale your business with ease

Become a lean company

Effortless content editing + collaboration

Knowledge is not just formatted text. Some concepts are better explained through specific blocks.

Unlock your team's expressive capabilities with: list, checklist, table, callout, minitask, file, image, video, map, multilanguage code editor, diagram, Mermaid.js, api endpoint, Swagger/Open API, GraphQL, changelog, HTML iframe

Easy document collaboration with inline comments.

This is knowledge management on steroids to help your team learn to communicate asynchronously.

This is how you build an efficient, resilient & remote-ready team.

We went far beyond the basic editing experience.

Archbee is a complete documentation workspace for your team!

Link docs, mention people to keep knowledge up to date and close by.

Each keystroke is a sub 15 millisecond process time.

One of the easiest as well, no training required. It's the fastest way build up your company's knowledge.

Use markdown shortcuts or just point and click to format for great readability.

"We needed to create technical documentation and were looking for a fast, and easy to use platform"

Greg Soltys, docuflow Product Manager at

"Archbee makes building our docs enjoyable and I'm a developer, so you know that's saying something"

Scott Wickberg, Owner & Creative Director

"Once we started scaling, things got tough and we needed a modern solution for knowledge documentation"

Alex Circei, Founder & CEO

"The interface is clean and very easy to use. It has everything we would expect from a team wiki"

Delphine Marceau, Head of Customer Care

See all the love from our customers ->

A great tool makes life easier

It's easy to create a knowledge base hosted on your own domain using our lightspeed editor. You can combine multiple integrations with native Markdown to create robust and searchable documentation for your organization.

Code examples from dozens of languages

Archbee supports code examples from Javascript, Python, Ruby, Java, C#, C++ and 20+ other languages.

Easy & simple deployment

We host your documentation for you, so you won't have to worry about managing servers. Providing one of the fastest tools out there, we ensure flexibility and security for your knowledge base.